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FREE CARRIAGE IN THE UK ON ORDERS OVER £39.99 AND IN EUROPE ON ORDERS OVER £49.99

Refund and Returns Policy

We are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 30-day return policy.

Legal Requirements: Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order and return the goods within 30 days of receipt. You will be responsible for the cost of returning the goods, and we will refund the purchase price within 14 days of receiving the returned item.

Under the UK Consumer Rights Act 2015, you have the right to reject goods that are unsatisfactory up to 30 days after purchase, and receive a full refund. If you wish to return your purchase, please contact our customer service team within 30 days of receiving the goods.

Under the UK Consumer Rights Act 2015, you also have the right to request a repair, replacement, or refund if the goods are not of satisfactory quality, fit for purpose, or match the description provided. If you believe your purchase falls into this category, please contact our customer service team for assistance.

Legal Requirements: To initiate a return, please contact our customer service team within 30 days of receiving the goods. You will need to provide a receipt or proof of purchase for your return to be accepted.

We reserve the right to refuse returns or issue refunds if the goods are not returned in their original condition, with all packaging and tags intact, and accompanied by a valid proof of purchase.

Please ensure that the goods are returned in their original packaging, with all contents included, and securely sealed for transit. We recommend using a tracked delivery service and retaining proof of postage for your records.

We aim to process all returns and refunds within 14 days of receiving the returned item. If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team.

Thank you for choosing our products, and we hope that you are completely satisfied with your purchase.